Documents move fast. Customers don't — unless you tell them to. BedfordDocs closes that gap in real time.
Across every industry we looked at, the story was the same: a document was ready, but the customer hadn't moved on it. Not because they didn't want to — because nobody told them it was there. The document sat in a portal. The email got buried. The rep made a follow-up call three days later.
BedfordDocs was built to make that delay impossible. The instant a document is ready, your customer gets notified — via SMS, email, or both — before they even think to check. No lag. No manual step. No wondering if they saw it.
We work with businesses in financial services, insurance, healthcare, and real estate — anywhere that a document sitting unread costs money or slows a deal. Today, BedfordDocs processes over 247 million alerts per year with a 99.8% delivery rate.
Your customers depend on these alerts to take action. A missed notification is a missed opportunity — so we engineer for 99.8% delivery, not 95%.
If connecting BedfordDocs takes more than a day, we've failed. Our API is designed so any developer can be live in hours, not weeks.
Your customer data exists in our system for one purpose: delivering your alerts. We never sell it, share it, or use it for anything else.
STOP/HELP/START handling, carrier compliance, and opt-out suppression are included in every plan — no compliance add-on required.